Orders:
1. How to Order?
Pick from our wide range of designs and simply select your phone model from our list before adding the item to your cart.
2. Do you have cases for my phone?
In POP Cases PH, we don't want anyone to feel left out. This is why we strive to provide cases for almost all phone brands. We have cases for Apple, Samsung, Oppo, VIVO, Realme, Xiaomi, OnePlus, Tecno, Infinix, Redme and more.
3. How long is the processing time?
Please give us 7-14 days to process your orders upon date of purchase. We are working nonstop to expand our manufacturing department to accommodate all orders and to lessen the processing time.
4. Can I have my own design printed?
YES! We will gladly print your own design provided that you comply to our Terms & Conditions
Shipping & Returns:
1. Where do you deliver?
We deliver nationwide however, some remote areas cannot be reached by our courier. In this case, we recommend scheduling a Branch Pick Up on the nearest local branch.
2. How long is the shipping time?
Upon ship out, you should receive your order in 1-3 days depending on your location. A tracking number will always be provided when your orders is shipped.
3. What courier do you use?
Right now we use LBC Express and J&T Express.
4. How much is the Shipping Fee?
Our flat rate for single item purchase is ₱80. Shipping fees adjust based on order quantity. We offer FREE SHIPPING for orders over ₱999.
5. Do you accept returns?
Please refer to our Returns & Refunds Policy.
Payment:
1. What are your Payment Methods?
You may pay for your order using GCash, Maya, and Debit/Credit Cards.
2. Do you accept credit cards?
Yes, Mastercard and Visa credit cards are accepted.
3. Can I request for a refund?
Please refer to our Returns & Refunds Policy.