Yay 🎉 We’ve received your order, but it’s still waiting on payment to be processed. No worries—we’ve sent you an email with a payment link so you can complete your purchase in just a few clicks!

If you’ve already made the payment, we usually take just a few moments to verify transactions made through e-wallets or cards. However, it should be updated within 24 hours at the latest. If your payment isn’t confirmed after that time, please reach out to us, and we’ll be happy to help!

Be sure to check your inbox (and maybe your spam folder, just in case). Once the payment is done, we’ll get started on preparing your order ASAP!

Need help? Our friendly support team is always here for you. 😊

We’re on it! 🚀 We’ve received your order and your payment. Your order is now in the Processing stage, which means our team is getting everything ready just for you.

We’re Checking Things for You! ⏳

If your order is currently On Hold, it means we’re just making sure everything is good to go before moving forward. 

This could be because we’re waiting for approval on a custom-made layout or checking on stock availability. Sometimes, a small issue pops up, and we want to make sure we get it sorted before shipping your order.

No worries—we’ll update you as soon as possible! If we need any extra details from you, we’ll reach out. And of course, if you have any questions, feel free to contact our friendly support team. We’re happy to help! 

Your order is now In Production, which means our team is busy bringing it to life. Whether it’s a custom-made layout or a special design, we’re carefully crafting it just for you!

Thank you for your patience—we promise it’ll be worth the wait! If you have any questions, feel free to reach out. 

Great news! Your case is ready and has been printed—yay! 🎉 It’s now on its way from the production to our local warehouse. Once it arrives, our team will carefully pack and prepare it for shipping straight to you!

Hang tight—we’re almost there! You’ll receive a tracking update as soon as your order is ready to be shipped. If you have any questions in the meantime, feel free to reach out.

Your order has been packed with care and is now Scheduled for Shipment! That means it’s all set and just waiting to be picked up by the courier.

Once it’s on the move, you’ll receive a tracking update so you can follow its journey straight to your doorstep. Stay tuned—your new case will be with you soon!

Got any questions? Our friendly support team is always here to help!

Your Order is on the Way! 🚚✨

Yay! 🎉 Your order has been picked up by the courier and is now officially Shipped! It’s on its way to you, and you’ll be rocking your new case in no time!

Be sure to check your tracking details for real-time updates on its journey. If you have any questions or need any help, our friendly support team is always here for you!

Get ready—your package will be arriving soon! 📦

Your Order Has Arrived! 🎉📦

Your order has been Completed, which means your brand-new case has officially arrived! We hope you love it as much as we loved making it for you. 

If you have a moment, please leave us a review—it helps us a lot and lets others know what to expect. 😊

Enjoy your new case, and thanks for being an awesome customer! 🚀✨

Your order has been Cancelled, which could be due to one of the following reasons:

❌ The item was out of stock or unavailable
❌ Payment wasn’t completed within the required time
❌ Other unforeseen issues

But don’t worry—you can always place a new order! If you need help finding an alternative or have any questions, our friendly support team is happy to assist. 

We’d love to get you the perfect case, so feel free to browse our collection and try again!

Your order has been Refunded, which means we’ve processed your refund, and the amount is on its way back to you. 

Refunds typically take a few business days to reflect, depending on your payment method. If you have any questions or need assistance, feel free to reach out—we’re always happy to help! 😊

We’re sorry this order didn’t work out, but we’d love to have you shop with us again soon! 💖